Frequently Asked Questions

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%

Organizations are increasingly delegating their information technology (IT) intensive business activities to external service providers to take advantage of the rapid evolution of the global telecommunications infrastructure and emerging information and communication technologies (ICT) capabilities. The business processes being outsourced range from routine and non-critical tasks, which are resource intensive and operational, to strategic processes that directly impact revenues. Managing and meeting client expectations are major challenges in sourcing of IT-enabled services, and examples of failure abound. Given this there is increased pressure on CEO, CIOs and CDOs to be transparent and open to public especially if theirs is a listed company.
Contract Audit:

• Improves demand, consumption and rate compliance by 55%
• Improves contractual savings by 30%
• Improves benchmarked rates by 20%
• Cuts contracting time cycles in half
• Mitigates risks, ensures proper approvals, enforces policies and minimizes invoicing errors
• Analyzes and maximizes performance across all SOWs
• Reduces administrative costs by 20–30%