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Indian Culture Training (ICT)

In last two decades India has surfaced as another IT super power. With over 50+ SEI-CMMI certified companies operating from India and Indians all over the world matching the viral spread of technology, it is important to understand the Indian Culture to ensure value, effectiveness and strong relationship with your Indian counterparts. Our CSAs are well-trained in the Indo-US culture. We provide customized 2-day module covering the following aspects;

  • Know little more about India...
  • Identify basic US / Indian cultural differences
  • Learn about behavioral , verbal and non-verbal cultural traits
  • Understand most common misunderstandings
  • Minimize ineffectiveness created by cultural differences
  • Identify techniques to avoid and eliminate cultural misunderstandings

Here is a sample slide from our first day's training module.

Independent /
  • Offer fewer personal opinions and be more cautions in expressing disagreement
  • Have more appreciation of protocol
Egalitarianism / Status
  • Have a more formal interaction style in some situations
  • Be less willing to share ideas freely between junior and senior members of a team
  • Be more deferential towards seniors, and less willing to challenge people in authority
Risk / Restraint
  • Spend more time building relationships
  • Show more interest in making sufficient preperations before embarking on a project
  • Take more time to engage in discussions and consensus-building before making decisions
Direct / Indirect
  • Be less willing to ask questions or give direct feedback in meetings, especially when more senior members are present.
  • Be more subtle when expressing disagreement
Task / Relationship
  • Be less likely to focus on getting a task done if it is at the expense of maintaining harmonious relationships
  • Be more indirect than you in offering critisicm of someone's work
Short-tern / Long-term
  • Take more time to develop business relationships, but may also expect them to last longer
  • Spend more time planning how they will meet their long-term strategic goals
  • Involve more people in making decisions and thus take more time to finalize them

While it is difficult to justify an investment – although small – in cultural training, it is believed that organizations that periodically conduct Indian Cultural Training are more like to;

  • Witness stronger working relationships
  • Introduce motivation and thus reduce high-attrition levels in Indian team
  • Experience lesser delays , duplication or errors in work performed offshore
  • Get more attention and priority than other clients
  • Reduces last minute surprises at the same time absorbs last minute work items
  • Experiences a two-way learning program between functional expert at Onsite and technical expert at offshore

Sourcing Auditors run alliances with Indian counterparts to offer a huge scale of trainers if needed.