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Leadership Team

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Santosh Sharma has 18+ years of leadership experience with top-class Fortune 500 companies in :

  • Establishing and leading IT Sourcing & Procurement Offices, BPOs, Captives and ODCs.
  • Building and successfully managing effective supply chain relationships and governance.
  • Establishing world-class methodologies and best outsourcing practices.

Santosh holds a huge passion for effectively running sourcing offices, supplier relationships governance framework, ITO / BPO modernization, captive management, business development, maturity models and service level improvements. He has delivered successfully on initiatives such as eSCM, BPO Maturity Model, SDLC, GDM and SEI-CMMI.
By now, various initiatives led by Santosh have collectively-

  • Saved companies over $860 million
  • Improved 400+ IT / BPO / Shared Services Contracts
  • Increased work productivity by over 12000+ personnel and
  • Registered significant improvement in SLAs, BLAs and Stakeholder Satisfaction

Santosh has held highly visible positions in big organizations such as Target, Cargill, Thrivent Financial and Tata Consultancy Services. An MBA in IT and a BE in Electronics from premier Indian institutes, he is Certified Sourcing Auditor (CSA), Certified Outsourcing Professional (COP) and Certified Outsourcing Governance (COP-GOV) professional. Author of several white papers and articles, he is a regular speaker-invitee to regional, national and global conferences on sourcing and procurement events.